|
|
 |
BayRisk Customer Service
|
- We offer 24 / 7 customer support through our website and after-hours call service. Your insurance information is now available to you any time
and from anywhere the Internet or the telephone reaches.
-
 CSR24
is our newest employee, and will work 24 hours a day, 7 days a week. You simply log on to our website and complete your inquiry or call our office number.
Please note that when using CSR24 via the Internet, the site is private, secure and your password is protected.
- Simply
contact our office to sign up for CSR24 and see the difference between an agency that cares and an ordinary insurance brokerage.
- After hours, holidays and weekends: Telephone Access
Experienced call center professionals will answer your call any time of
the day. They can access your policy information to handle your inquiries and requests, and in the event of a major loss, escalate your call to our executives.
Our call center is ready to respond to your needs whenever our office is closed . You can reach the BayRisk after hour / weekend and holiday Call Center at
866-650-0102. During working hours, please call 800-647-2025.
- 24/7 Online Access
Our website also offers you the ability to view your policy online, from any computer anywhere, make change requests
(such as address or add a vehicle), notify us of a claim or loss, and print certain insurance forms such as Auto ID cards and Certificates of insurance. This
“self-service” option means you can get the information and services you need when you need them.
-
NON-CSR24 Users
Even if you do not use CSR24, you can still use our web site to perform a limited number of customer service tasks:
|
|
