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BayRisk Customer Service
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- We offer 24 / 7 customer support through our website and after-hours call
service. Your insurance information is now available to you any time and from
anywhere the Internet or the telephone reaches.
-
 CSR24
is our newest employee, and will work 24 hours a day, 7 days a week. You simply
log on to our website and complete your inquiry or call our office number.
Please note that when using CSR24 via the Internet, the site is private, secure
and your password is protected.
- Simply
contact our office to sign up for CSR24 and see the difference between an
agency that cares and an ordinary insurance brokerage.
- 24/7 Telephone Access
Experienced call center professionals will answer your call any time of the day.
They can access your policy information to handle your inquiries and requests,
and in the event of a major loss, escalate your call to our executives. Our call
center is ready to respond to your needs whenever our office is closed 24 / 7.
You can reach the BayRisk Call Center at 1-866-650-0102.
- 24/7 Online Access
Our website also offers you the ability to view your policy online, from any
computer anywhere, make change requests (such as address or add a vehicle),
notify us of a claim or loss, and print certain insurance forms such as Auto ID
cards and Certificates of insurance. This “self-service” option means you can
get the information and services you need when you need them.
- NON-CSR24 Users
Even if you do not use CSR24, you can still use our web site to perform a
limited number of customer service tasks:
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